Are you expecting someone to visit your office or community but they don’t have a key to access your property? No problem! Sequr administrators can remotely unlock doors or gates via their Sequr account.

For security reasons, only Sequr admin have access to this feature. They can remotely unlock doors or gates via either their Sequr admin dashboards, or directly through their Sequr apps. To issue a remote door open via your app, click here. To learn how to issue quick grants and to remotely open doors via your Sequr dashboard, follow the steps below.

How to Issue A Quick Grant from a Sequr Admin Dashboard

1) Log into your Sequr web portal. Click on the 'Control Center' tab on your Sequr dashboard. Once in the Control Center, you will see a list of all Sequr-enabled doors and gates at your property. Find the door or gate for which you would like to issue a quick grant. 

2) Press the 'Quick Grant' button listed next to the door or gate. The button will turn blue and the door will unlock. A quick grant mimics a credential swipe so the door will remain unlocked just long enough to allow someone to get through the door. Once the button turns gray, the door or gate will re-lock.

How to Issue A Remote Unlock from a Sequr Admin Dashboard

1) Log into your Sequr web portal. Click on the 'Control Center' tab on your Sequr dashboard. Once in the Control Center, you will see a list of all Sequr-enabled doors and gates at your property. Find the door or gate that you would like to remotely lock or unlock. 

2) Press the 'Lock / Unlock' button listed next to the door. The button will turn blue and the door will unlock. IMPORTANT: The door will remain unlocked until the button is pressed a second time to re-lock the door. For this reason, we recommend using the remote lock/unlock function with extreme care.

3) To re-lock the door, press the 'Lock / Unlock' button once more. Once the button turns gray, the door will lock.

If you have any questions about carrying out quick grants and remote locks and unlocks, please contact Sequr Support at support@sequr.io.

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