When trying to issue a physical credential, such as a keycard or a key fob, are you finding a box that reads, "Keycard Access unavailable. Contact support@sequr.io to activate it?" If so, this indicates that your physical credential card format has not yet been enabled for your Sequr system.

Please contact support@sequr.io to enable physical key support for your Sequr system. Sequr will need all card format details, so please have that information at hand. 

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