For Administrators

Do you manage your office or communities access control with Sequr? If yes, then this is the place for you.

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72 articles in this collection
Written by Mishi and Cece Cornett

Sequr + Okta: Provisioning Custom Attributes

Add custom attributes from Okta to Sequr Provisioning, such as Employee Number and Department.
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Written by Mishi
Updated over a week ago

How to Sync an iPad With Sequr Visitor Management

Learn how to sync an iPad with your Sequr Visitor Management system.
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Written by Cece Cornett
Updated over a week ago

Setting Up Sequr Visitor Management

Learn how to set up your Sequr Visitor Management sign-in and sign-out flows.
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Written by Cece Cornett
Updated over a week ago

How to Reissue An Existing Physical Credential

Physical credentials, such as keycards and key fobs, can be reused and reissued to different users.
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Written by Cece Cornett
Updated over a week ago

Keycard Access Unavailable

If you cannot issue physical credentials, such as keycards or key fobs, then you might need to have the card format enabled for your system.
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Written by Cece Cornett
Updated over a week ago

How can I decipher a credential's card format?

Every credential is made with a specific card format. If you upload a key with an incorrect format, the key will not grant access.
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Written by Cece Cornett
Updated over a week ago

Sequr + Meraki Camera Integration

Learn how to integrate your Sequr Access Control System with Meraki Security Cameras.
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Written by Cece Cornett
Updated over a week ago

What is a door forced alarm?

If your system has door monitors, a forced alarm may indicate that someone has gained access to your property without scanning a valid key.
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Written by Cece Cornett
Updated over a week ago

Where Can I Find My Sequr API Token?

For certain integrations, you might need a Sequr API Token.
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Written by Cece Cornett
Updated over a week ago

How to Use Your AUX Relay Controls

Remotely reboot or power down your system readers by utilizing your AUX Relay controls.
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Written by Cece Cornett
Updated over a week ago

How to Deactivate A User

Once deactivated, a user will no longer have access to your office or community.
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Written by Cece Cornett
Updated over a week ago

Customizing Your Activity Log View

Learn how to hide or re-add data columns in your activity log.
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Written by Cece Cornett
Updated over a week ago

How do I add a new user?

Have a new employee or resident? Learn how to easily add them into your system so they can start using Sequr.
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Written by Cece Cornett
Updated over a week ago

How to Edit a User's Access Group

Learn how to change a user's access group or groups to either grant or revoke their access to certain doors at certain times.
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Written by Cece Cornett
Updated over a week ago

How to Revoke Admin Privileges

Learn how to revoke admin privileges in order to downgrade the admin to a regular user.
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Written by Cece Cornett
Updated over a week ago

Revoking User Access to Specific Properties

Learn how to revoke user access to certain properties, while maintaining their access at others.
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Written by Cece Cornett
Updated over a week ago

How do I issue credentials?

Learn how to assign credentials to users. These can be physical credentials, like keycards, or mobile keys for your smartphone.
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Written by Cece Cornett
Updated over a week ago

How to Create a Sequr Admin

Learn how to give new or existing users admin access.
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Written by Cece Cornett
Updated over a week ago

Filtering Activity Log Data by Date & Time

Learn how to filter your activity log by date and time.
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Written by Cece Cornett
Updated over a week ago

Granting a User Access to Multiple Properties

Learn how to grant your users access to multiple properties.
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Written by Cece Cornett
Updated over a week ago

How to Create Activity Log Reports

Learn how to build a customized report containing your system's activity log data.
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Written by Cece Cornett
Updated over a week ago

Deciphering Your Dashboard Statistics

Gain valuable insight about your access control system usage by referring to your admin dashboard.
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Written by Cece Cornett
Updated over a week ago

Two-factor Authentication Exemptions

Learn how to exempt users from the two-factor authentication process.
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Written by Cece Cornett
Updated over a week ago

Enabling Two-Factor Authentication

Enable two-factor authentication at your property by utilizing an RPK40 pin reader.
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Written by Cece Cornett
Updated over a week ago

How to Issue PIN Codes to Users

Give your users an alternative way of accessing your property by assigning them PIN codes.
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Written by Cece Cornett
Updated over a week ago

Directory Sync Opt-Out Option

Opt system administrators out of directory integration data syncs to ensure they never get locked out of their profiles.
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Written by Cece Cornett
Updated over a week ago

Filtering Users By Attendance

Learn how to filter your users based upon their presence...or lack thereof.
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Written by Cece Cornett
Updated over a week ago

How to Create Key Reports

Learn how to build a customized report containing your system's key data.
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Written by Cece Cornett
Updated over a week ago

How to Create User Reports

Learn how to build a customized report containing your system's user data.
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Written by Cece Cornett
Updated over a week ago

Filtering Keys By Usage

Filter your data to determine which keys aren't being used at your property.
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Written by Cece Cornett
Updated over a week ago

Assigning Users to Work Departments

Learn how to assign or edit user work departments.
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Written by Cece Cornett
Updated over a week ago

Filtering Users By Work Department

Learn how to search for your employees based upon their work department.
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Written by Cece Cornett
Updated over a week ago

'My Profile' User Settings

User related settings can now be found under the 'My Profile' section of your Sequr web account.
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Written by Cece Cornett
Updated over a week ago

How do I increase our user licenses?

For more information about your user license plan, contact accounting@sequr.io.
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Written by Cece Cornett
Updated over a week ago

Add "No format" card

Learn how to add any unknown format card
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Written by Mishi
Updated over a week ago

Controlling Your Request to Exit Settings

Learn how to customize your system's REX setting behavior.
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Written by Mishi
Updated over a week ago

First-Person-In / Snow Days - Door Unlock Rule

Do not unlock door by schedule until first card is read successfully
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Written by Mishi
Updated over a week ago

Okta Provisioning Upgrade Guide

This article will teach you how to upgrade your Okta provisioning integration with Sequr.
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Written by Mishi
Updated over a week ago

Our reader isn't accepting mobile keys. How can I fix this?

If one of your office readers isn't accepting mobile keys, it's possible that the reader's bluetooth chip may have come loose.
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Written by Cece Cornett
Updated over a week ago

Sequr + On-Premise Active Directory : Employee Provisioning Integration

Learn how to automatically sync your AD employee directory with Sequr.
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Written by Mishi
Updated over a week ago

Sequr + G Suite : Employee Provisioning Integration

Automatically sync your G Suite employee directory with Sequr
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Written by Mishi
Updated over a week ago

Sequr + Azure Active Directory : Employee Provisioning Integration

Learn how to automatically sync your Azure AD employee directory with Sequr.
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Written by Mishi
Updated over a week ago

How do I assign tiered admin role?

Learn the benefits of having tiered admins, and learn how to add them to your account.
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Written by Cece Cornett
Updated over a week ago

Facility Code Suppression for 26-bit Key Cards

If your existing credentials have a variety of facility codes, you can suppress your system's facility code so that all keys will work.
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Written by Cece Cornett
Updated over a week ago

Holiday Schedules

Learn how to override your regular office or community schedule with temporary holiday schedules.
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Written by Mishi
Updated over a week ago

Sequr Events Webhook

Learn how to configure webhooks for your Sequr system.
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Written by Mishi
Updated over a week ago

Sequr + OneLogin : Employee Provisioning Integration

Automatically sync your OneLogin employee directory with Sequr using SCIM.
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Written by Mishi
Updated over a week ago

How to Enable Single Sign-On With SAML for Okta

Sequr + Okta Single Sign-On
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Written by Mishi
Updated over a week ago

Setting Up Your Single Sign-On - SAML Integration

Enable Single Sign-On for Admins and Employees
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Written by Mishi
Updated over a week ago

How do I keep certain doors at my property unlocked during the day?

If you need doors at your property to remain unlocked at certain times, you can create an open door schedule.
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Written by Cece Cornett
Updated over a week ago

How do I add new offices to my Sequr portal?

If you oversee a co-working space, you may need to add new offices to your system as your tenants change.
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Written by Cece Cornett
Updated over a week ago

Can I remotely unlock doors through my Sequr admin dashboard?

Learn how to grant remote door opens from anywhere in the world.
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Written by Cece Cornett
Updated over a week ago

How do I add new units to my Sequr system?

If you oversee a residential community and your property expands, you can easily add new units to your system.
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Written by Cece Cornett
Updated over a week ago

Our controller connection went offline. How do I fix this?

While offline, your Sequr system will still operate as configured.
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Written by Cece Cornett
Updated over a week ago

How To Configure Anti-Passback

Strengthen security at your office or community by enabling Anti-Passback.
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Written by Mishi
Updated over a week ago

How to Upload a User's Profile Picture

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Written by Cece Cornett
Updated over a week ago

Sequr + Slack Integration

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Written by Cece Cornett
Updated over a week ago

How do I enable or disable Sequr system notifications?

You can enable your Sequr system to notify you when certain events occur on your property.
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Written by Cece Cornett
Updated over a week ago

How do I change a user's access group?

If you need to change a user's access, you will need to edit their access group.
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Written by Cece Cornett
Updated over a week ago

Sequr + Okta : Employee Provisioning Integration

Automatically sync your Okta employee directory with Sequr.
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Written by Mishi
Updated over a week ago

What does Card/PIN Not Found mean?

This is what happens when an unrecognized card is scanned.
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Written by Cece Cornett
Updated over a week ago

How do I create an Access Group?

Access Groups combine door groups and schedules, so your users can have access to the doors they need at certain times.
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Written by Cece Cornett
Updated over a week ago

How to Use Your Sequr App Admin Tab

Learn how to issue quick grants and unlock doors remotely via your mobile device.
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Written by Cece Cornett
Updated over a week ago

How do I edit an Access Group?

Learn how to make changes to an existing access group.
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Written by Cece Cornett
Updated over a week ago

How do I edit a schedule?

Learn how to make changes to an existing schedule.
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Written by Cece Cornett
Updated over a week ago

How do I delete an Access Group?

Learn how to delete an access group from your system. Keep in mind that once deleted, an access group cannot be recovered.
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Written by Cece Cornett
Updated over a week ago

How do I edit a door group?

Learn how to make changes to an existing door group.
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Written by Cece Cornett
Updated over a week ago

How do I delete a schedule?

Learn how to delete a schedule from your system. Keep in mind that once deleted, a schedule cannot be recovered.
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Written by Cece Cornett
Updated over a week ago

How do I delete a door group?

Learn how to delete a door group from your system. Keep in mind that once deleted, a door group cannot be recovered.
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Written by Cece Cornett
Updated over a week ago

How do I create a schedule?

Learn how to create schedules so your users can have access to your property at certain times.
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Written by Cece Cornett
Updated over a week ago

How do I create a door group?

Learn how to create door groups so your users can have access to specific doors and gates at your property.
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Written by Cece Cornett
Updated over a week ago

How do I revoke a credential?

Learn how to delete a credential from your Sequr access control system.
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Written by Cece Cornett
Updated over a week ago