For Administrators

Do you manage your office or communities access control with Sequr? If yes, then this is the place for you.

Cece Cornett avatar Mishi avatar Sepehr Vakili avatar
58 articles in this collection
Written by Cece Cornett, Mishi, and Sepehr Vakili

Two-factor Authentication Exemptions

Learn how to exempt users from the two-factor authentication process.
Cece Cornett avatar
Written by Cece Cornett
Updated over a week ago

Enabling Two-Factor Authentication

Enable two-factor authentication at your property by utilizing an RPK40 pin reader.
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Written by Cece Cornett
Updated over a week ago

How to Issue PIN Codes to Users

Give your users an alternative way of accessing your property by assigning them PIN codes.
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Written by Cece Cornett
Updated over a week ago

Directory Sync Opt-Out Option

Opt system administrators out of directory integration data syncs to ensure they never get locked out of their profiles.
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Written by Cece Cornett
Updated over a week ago

Filtering Users By Attendance

Learn how to filter your users based upon their presence...or lack thereof.
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Written by Cece Cornett
Updated over a week ago

How to Create Key Reports

Learn how to build a customized report containing your system's key data.
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Written by Cece Cornett
Updated over a week ago

How to Create User Reports

Learn how to build a customized report containing your system's user data.
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Written by Cece Cornett
Updated over a week ago

Filtering Keys By Usage

Filter your data to determine which keys aren't being used at your property.
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Written by Cece Cornett
Updated over a week ago

Assigning Users to Work Departments

Learn how to assign or edit user work departments.
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Written by Cece Cornett
Updated over a week ago

Filtering Users By Work Department

Learn how to search for your employees based upon their work department.
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Written by Cece Cornett
Updated over a week ago

'My Profile' User Settings

User related settings can now be found under the 'My Profile' section of your Sequr web account.
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Written by Cece Cornett
Updated over a week ago

How do I increase our user licenses?

For more information about your user license plan, contact accounting@sequr.io.
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Written by Cece Cornett
Updated over a week ago

Add "No format" card

Learn how to add any unknown format card
Mishi avatar
Written by Mishi
Updated over a week ago

Controlling Your Request to Exit Settings

Learn how to customize your system's REX setting behavior.
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Written by Mishi
Updated over a week ago

First-Person-In / Snow Days - Door Unlock Rule

Do not unlock door by schedule until first card is read successfully
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Written by Mishi
Updated over a week ago

Okta Provisioning Upgrade Guide

This article will teach you how to upgrade your Okta provisioning integration with Sequr.
Mishi avatar
Written by Mishi
Updated over a week ago

Our reader isn't accepting mobile keys. How can I fix this?

If one of your office readers isn't accepting mobile keys, it's possible that the reader's bluetooth chip may have come loose.
Cece Cornett avatar
Written by Cece Cornett
Updated over a week ago

Adding Physical Credentials to Your Sequr System

Learn how to add various types of key cards to your Sequr access control system.
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Written by Cece Cornett
Updated over a week ago

Sequr + On-Premise Active Directory : Employee Provisioning Integration

Learn how to automatically sync your AD employee directory with Sequr.
Mishi avatar
Written by Mishi
Updated over a week ago

Sequr + G Suite : Employee Provisioning Integration

Automatically sync your G Suite employee directory with Sequr
Mishi avatar
Written by Mishi
Updated over a week ago

Sequr + Azure Active Directory : Employee Provisioning Integration

Learn how to automatically sync your Azure AD employee directory with Sequr.
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Written by Mishi
Updated over a week ago

How do I demote or change an admin's role?

Learn how to change an admin or tiered admin's role.
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Written by Sepehr Vakili
Updated over a week ago

Facility Code Suppression for 26-bit Key Cards

If your existing credentials have a variety of facility codes, you can suppress your system's facility code so that all keys will work.
Cece Cornett avatar
Written by Cece Cornett
Updated over a week ago

How do I assign tiered admin role?

Learn the benefits of having tiered admins, and learn how to add them to your account.
Sepehr Vakili avatar
Written by Sepehr Vakili
Updated over a week ago

Holiday Schedules

Learn how to override your regular office or community schedule with temporary holiday schedules.
Mishi avatar
Written by Mishi
Updated over a week ago

Sequr Events Webhook

Learn how to configure webhooks for your Sequr system.
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Written by Mishi
Updated over a week ago

Sequr + OneLogin : Employee Provisioning Integration

Automatically sync your OneLogin employee directory with Sequr using SCIM.
Mishi avatar
Written by Mishi
Updated over a week ago

How to Enable Single Sign-On with SAML for G Suite

Sequr + G Suite Single Sign-On
Mishi avatar
Written by Mishi
Updated over a week ago

How to Enable Single Sign-On With SAML for Okta

Sequr + Okta Single Sign-On
Mishi avatar
Written by Mishi
Updated over a week ago

Setting Up Your Single Sign-On - SAML Integration

Enable Single Sign-On for Admins and Employees
Mishi avatar
Written by Mishi
Updated over a week ago

How do I keep certain doors at my property unlocked during the day?

If you need doors at your property to remain unlocked at certain times, you can create an open door schedule.
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Written by Cece Cornett
Updated over a week ago

How do I deactivate a user?

Once deactivated, a user will no longer have access to your office or community.
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Written by Cece Cornett
Updated over a week ago

How do I add new offices to my Sequr portal?

If you oversee a co-working space, you may need to add new offices to your system as your tenants change.
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Written by Cece Cornett
Updated over a week ago

Can I remotely unlock doors through my Sequr web account?

Learn how to grant remote door opens from anywhere in the world.
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Written by Cece Cornett
Updated over a week ago

How do I add new units to my Sequr system?

If you oversee a residential community and your property expands, you can easily add new units to your system.
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Written by Cece Cornett
Updated over a week ago

Our controller connection went offline. How do I fix this?

If you're experiencing controller connectivity issues, you might need to restart your controller.
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Written by Cece Cornett
Updated over a week ago

How To Configure Anti-Passback

Strengthen security at your office or community by enabling Anti-Passback.
Mishi avatar
Written by Mishi
Updated over a week ago

How do I sync a user's existing credential with another Sequr portal?

If you need to give a user access to a secondary office or community, you will need to sync their key to both Sequr portals.
Cece Cornett avatar
Written by Cece Cornett
Updated over a week ago

How to Upload a User's Profile Picture

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Written by Cece Cornett
Updated over a week ago

Sequr + Slack Integration

Mishi avatar
Written by Mishi
Updated over a week ago

How do I enable or disable Sequr system notifications?

You can enable your Sequr system to notify you when certain events occur on your property.
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Written by Cece Cornett
Updated over a week ago

How to Create a Sequr Admin

Learn how to give new or existing users admin access.
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Written by Cece Cornett
Updated over a week ago

How do I change a user's access group?

If you need to change a user's access, you will need to edit their access group.
Cece Cornett avatar
Written by Cece Cornett
Updated over a week ago

Sequr + Okta : Employee Provisioning Integration

Automatically sync your Okta employee directory with Sequr.
Mishi avatar
Written by Mishi
Updated over a week ago

What does Card/PIN Not Found mean?

This is what happens when an unrecognized card is scanned.
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Written by Cece Cornett
Updated over a week ago

How to Use Your Sequr App Admin Tab

Learn how to issue quick grants and unlock doors remotely using your iPhone.
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Written by Cece Cornett
Updated over a week ago

How do I create an Access Group?

Access Groups combine door groups and schedules, so your users can have access to the doors they need at certain times.
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Written by Cece Cornett
Updated over a week ago

How do I edit an Access Group?

Learn how to make changes to an access group.
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Written by Cece Cornett
Updated over a week ago

How do I edit a schedule?

Learn how to make changes to an existing schedule.
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Written by Cece Cornett
Updated over a week ago

How do I delete an Access Group?

Learn how to delete an access group from your system. Keep in mind that once deleted, an access group cannot be recovered.
Cece Cornett avatar
Written by Cece Cornett
Updated over a week ago

How do I edit a door group?

Learn how to make changes to an existing door group.
Cece Cornett avatar
Written by Cece Cornett
Updated over a week ago

How do I delete a schedule?

Learn how to delete a schedule from your system. Keep in mind that once deleted, a schedule cannot be recovered.
Cece Cornett avatar
Written by Cece Cornett
Updated over a week ago

How do I delete a door group?

Learn how to delete a door group from your system. Keep in mind that once deleted, a door group cannot be recovered.
Cece Cornett avatar
Written by Cece Cornett
Updated this week

How do I create a schedule?

Learn how to create schedules so your users can have access to your property at certain times.
Cece Cornett avatar
Written by Cece Cornett
Updated this week

How do I create a door group?

Learn how to create door groups so your users can have access to specific doors and gates at your property.
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Written by Cece Cornett
Updated this week

How do I revoke a credential?

Learn how to delete a credential from your Sequr access control system.
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Written by Cece Cornett
Updated this week

How do I add a new user?

Have a new employee or resident? Learn how to easily add them into your system so they can start using Sequr.
Cece Cornett avatar
Written by Cece Cornett
Updated this week

How do I issue credentials?

Learn how to assign credentials to existing users. These can be physical credentials, like keycards, or mobile keys for your smartphone.
Cece Cornett avatar
Written by Cece Cornett
Updated over a week ago